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Metro Agencies Resource Council agencies are having significant difficulty balancing their budgets while maintaining service levels. This review was undertaken to explore factors contributing to the financial pressures, what agencies have done to mitigate these factors and what next steps need to be taken to ensure the agencies financial health.

Research indicates there is no single factor, but rather a convergence of financial, service and client-related factors that result in the current pressures faced by the sector. Strategies agencies employed to balance their budgets have eroded any flexibility they had to accommodate the changing and increasing service needs of aging residents. The sector faces pressure to meet urgent need for residential care from elderly parents who find themselves no longer able to care for their adult children at home.

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